UPIExpress UPI Express

How can we help you today?

Find answers to common questions, browse documentation, or get support from our team.

Browse by Category

Select a category to find relevant help articles

All Categories
Getting Started
API & Integration
Payments
QR Codes
Account & Billing
Troubleshooting

Getting Started

Learn how to set up your account and start accepting payments in minutes.

Setup Guide Quick Start

API Documentation

Comprehensive API reference and integration guides for developers.

API Reference SDKs Webhooks

QR Code Generation

Generate dynamic QR codes and customize them for your business needs.

Dynamic QR Customization Bulk Generation

Payment Processing

Understand how payments are processed, verified, and settled to your account.

Verification Settlement Reports

Troubleshooting

Find solutions to common issues and error messages.

Common Issues Error Codes Debugging

Account & Billing

Manage your account settings, billing information, and subscription plans.

Billing Account Settings Security

Frequently Asked Questions

Quick answers to the most common questions

How do I generate my first QR code?

To generate your first QR code:

  1. Sign up for a UPIExpress account
  2. Navigate to the QR Code Generator in your dashboard
  3. Enter the payment amount and other details
  4. Click "Generate QR Code"
  5. Download or embed the QR code as needed

For detailed instructions, check our Getting Started guide.

How are payments verified?

UPIExpress uses multiple methods to verify payments:

  • Real-time UPI Verification: Instant verification through UPI network
  • Webhook Notifications: Instant callback to your server
  • Manual Verification: Check transaction status in dashboard
  • Settlement Reports: Daily settlement confirmations

Payments typically verify within 2-5 seconds. If verification fails, check our troubleshooting guide.

What is the difference between static and dynamic QR codes?

Here are the key differences:

Feature Static QR Dynamic QR
Amount Fixed amount Can be changed
Expiry Never expires Configurable expiry
Analytics Limited Detailed tracking

UPIExpress supports both types. Dynamic QR codes are recommended for most business use cases.

How do I integrate UPIExpress with my website/app?

Integration can be done in several ways:

  • API Integration: Use our REST API for full control
  • JavaScript SDK: Easy integration for web applications
  • Mobile SDKs: Available for Android and iOS
  • Plugins: For popular platforms like WordPress, WooCommerce

We provide detailed documentation and code samples for each integration method. Check our API documentation to get started.

What are your support hours?

Our support team is available during the following hours:

  • Monday to Friday: 10:00 AM - 11:00 PM
  • Saturday: 10:00 AM - 11:00 PM
  • Sunday: Closed

We are closed on public holidays. For urgent issues outside these hours, you can email us at support@upiexpress.com and we'll respond as soon as possible.

Additional Resources

Explore more ways to get help and learn

Video Tutorials

Step-by-step visual guides

Watch our video tutorials covering everything from basic setup to advanced integration techniques.

Developer Guides

Technical documentation

Comprehensive guides for developers including API references, SDK documentation, and integration examples.

Community Forum

Connect with other users

Join our community forum to ask questions, share experiences, and learn from other UPIExpress users.

Still Need Help?

Our support team is ready to assist you with any questions or issues you may have.