UPIExpress UPI Express

Privacy Policy

Last updated: November 2025

Your Privacy Matters

We are committed to protecting your personal information and maintaining the highest standards of data security.

This policy explains how we collect, use, and safeguard your data when you use our services.

Key Privacy Principles

Our commitment to protecting your data

Data Security

Bank-level encryption for all sensitive information and transactions.

Your Control

Full control over your personal data and privacy settings.

Transparency

Clear disclosure about what data we collect and why.

Legal Compliance

Adherence to GDPR and other data protection regulations.

OUR COMMITMENT TO PRIVACY

UPIExpress is committed to protecting your privacy and ensuring the security of your personal information. We handle your data with the highest standards of security and transparency.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us:

  • Name, email address, and contact details
  • Business information (if applicable)
  • Payment and billing information
  • Account credentials and preferences
  • Communication records with our support team

1.2 Transaction Information

To provide our QR code services, we collect:

  • Transaction amounts and timestamps
  • Payment status and confirmation data
  • QR code usage statistics
  • Device and browser information

Important Security Note

We never store:

  • Your UPI PIN or password
  • Full payment credentials
  • Bank account numbers (except last 4 digits for verification)
  • Sensitive authentication data

2. How We Use Your Information

We use collected information for the following purposes:

  • Provide, maintain, and improve our services
  • Process transactions and generate QR codes
  • Send transaction notifications and updates
  • Respond to your requests and support needs
  • Detect, prevent, and address technical issues
  • Communicate about services, offers, and updates
  • Comply with legal obligations and regulations

3. Data Security & Protection

3.1 Security Measures

We implement industry-leading security measures:

  • 256-bit SSL encryption for all data transmissions
  • Regular security audits and penetration testing
  • Multi-factor authentication for account access
  • Secure data centers with physical access controls
  • Regular data backups and disaster recovery plans

3.2 Data Retention

We retain your information only for as long as necessary:

  • Account data: Until account deletion request
  • Transaction records: 7 years for compliance
  • Service usage data: 3 years for improvement
  • Communication records: 2 years for support

Security First Approach

All payment-related data is encrypted and processed through certified payment processors. We regularly update our security protocols to protect against emerging threats.

4. Your Data Rights

You have the right to:

  • Access your personal data stored by us
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

5. Data Sharing

We may share your information only in these circumstances:

  • With trusted service providers who assist our operations
  • When required by law, regulation, or legal process
  • To protect rights, property, or safety
  • With your explicit consent for specific purposes
  • During business transfers, mergers, or acquisitions

6. Cookies & Tracking

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Improve user experience and performance
  • Analyze service usage patterns
  • Remember your preferences and settings

You can manage cookie preferences through your browser settings.

7. Third-Party Services

We may use third-party services that have their own privacy policies:

  • Payment processors for transaction handling
  • Analytics services for usage insights
  • Cloud hosting providers for data storage
  • Communication tools for customer support

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes through email or in-service notifications. We encourage you to review this policy regularly.

Contact Information

For privacy-related inquiries or to exercise your data rights:

11. Copyright Policy

This website and all of its content, including text, design, graphics, logos, and images, are the exclusive property of upiexpress.com unless otherwise stated. Any copying, reproduction, distribution, or reuse of our content in any form, without our prior written permission, is strictly prohibited. By using this website, you agree not to copy, modify, or publish any part of our content for personal or commercial purposes without our explicit written consent. Unauthorized use of our content may result in legal action in accordance with applicable laws.

Data Protection Officer

For privacy inquiries and data rights:

dpo@upiexpress.com

General Support

For general questions about our privacy practices:

support@upiexpress.com

Effective Date

November 1, 2025

Previous Version

October 15, 2024

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